Frequently Asked Questions

Morlyne products stand out due to our unwavering commitment to purity, efficacy, and sustainability. We meticulously source premium, natural ingredients, often organic and wild-harvested, ensuring they are free from harsh chemicals, parabens, sulfates, and artificial fragrances. Our formulations are backed by scientific research and crafted to deliver visible results while being gentle on your skin and body. We also prioritize ethical manufacturing practices and eco-friendly packaging. We invite you to learn more about Our Philosophy.

Many of our products are formulated with sensitive skin in mind, utilizing soothing and non-irritating ingredients. However, as everyone's skin is unique, we always recommend reviewing the full ingredient list provided on each product page. If you have specific allergies or extremely sensitive skin, we suggest performing a patch test before incorporating a new product into your routine. Our Skincare range includes options specifically designed for delicate skin types.

No, Morlyne is a proudly cruelty-free brand. We never test our products or ingredients on animals, nor do we commission any third parties to do so on our behalf. We are committed to ethical practices and the well-being of all living creatures.

Detailed ingredient lists for all Morlyne products can be found on their respective product pages under the "Ingredients" tab or section. We believe in full transparency, allowing you to make informed choices about what you put on and into your body. You can browse our full range of products in the Shop.

Ordering from Morlyne is simple! Browse our products in the Shop, add your desired items to your Shopping Cart, and then proceed to Checkout. You can create an account for faster checkout next time or check out as a guest. Follow the prompts to enter your shipping and payment information, and confirm your order.

We offer various shipping options to meet your needs, including standard and expedited services. Shipping costs are calculated at checkout based on your order total, destination, and chosen shipping method. We frequently offer free shipping promotions, so keep an eye on our homepage or subscribe to our newsletter for updates. Delivery times typically range from 3-7 business days for standard shipping.

Yes, Morlyne proudly ships to many international destinations. Please note that international orders may be subject to customs duties, taxes, and fees levied by the destination country. These charges are the responsibility of the recipient. Shipping times for international orders can vary depending on the destination and customs processing.

Once your order has been shipped, you will receive a confirmation email containing a tracking number and a link to track your package's journey. You can also log in to your My Account page and view your order history for tracking information. Please allow up to 24 hours for the tracking information to become active.

We want you to be completely satisfied with your Morlyne purchase. If for any reason you are not, we accept returns of unopened and unused products within 30 days of purchase for a full refund or exchange. Please visit our Terms & Conditions page for detailed information on our return process and any exclusions.

To initiate a return, please contact our customer service team at [email protected] with your order number and the reason for your return. They will provide you with a return authorization and instructions on how to send your item back. Please ensure the product is securely packaged to prevent damage during transit.

Once your return is received and inspected, we will send you an email notification. Refunds are typically processed within 7-10 business days to your original method of payment. Please note that your bank or credit card company may take additional time to post the refund to your account.

No, you can check out as a guest without creating an account. However, creating a Morlyne account offers several benefits, including faster checkout, the ability to track your orders, view your order history, and save your shipping addresses for future purchases.

Morlyne takes your privacy and data security very seriously. We use advanced encryption technologies to protect your personal and payment information. We adhere to strict data protection regulations and never share your information with third parties without your explicit consent. For more details, please review our comprehensive Privacy Policy.

If you've forgotten your password, simply go to the My Account login page and click on the "Forgot Password" link. Enter your registered email address, and we'll send you a link to reset your password. If you encounter any issues, please reach out to our customer support.